Your back will thank you later

1. Not a Medical Device or Medical Advice

FixMySlouch is provided by Premier Life Physiotherapy Clinic as a general wellness and educational tool. It is intended to raise awareness of common postural patterns and to offer general, non-personalised exercise suggestions. It is not a certified or CE-marked medical device under Regulation (EU) 2017/745 (the EU Medical Device Regulation) or UK MDR 2002, and it does not provide medical diagnosis, treatment, dosage guidance, or any individualised clinical recommendation.

The questionnaire, photo analysis, posture score, and any track or programme assigned to you are generated from generic, predefined logic and are for informational and motivational purposes only. They do not constitute a clinical assessment and should never be used as a substitute for an in-person evaluation by a qualified, registered physiotherapist or physician.

2. No Doctor-Patient or Therapist-Patient Relationship

Using this website, completing the questionnaire, or purchasing the 6-week exercise programme does not create a doctor-patient, physiotherapist-patient, or any other clinical relationship between you and Premier Life Physiotherapy Clinic or any of its staff. If you require a personal clinical assessment, treatment plan, or diagnosis, please book a face-to-face or telehealth appointment with a registered physiotherapist.

3. Assumption of Risk

Physical exercise carries an inherent risk of injury. By using the exercises, stretches, or programmes provided on this website or in the accompanying PDF, you acknowledge and accept this risk. You should stop any exercise immediately if you experience sharp pain, dizziness, numbness, tingling, or any symptom that concerns you, and seek prompt medical attention if symptoms persist or worsen.

You should not use this service if you have been advised by a healthcare professional to avoid physical exercise, or if you have any of the following without first obtaining clearance from a doctor: a recent fracture, surgery, or acute injury; a diagnosed spinal condition such as disc herniation, spondylolisthesis, or osteoporosis; cardiovascular disease; uncontrolled high blood pressure; or if you are pregnant.

4. Limitation of Liability

To the fullest extent permitted by applicable law, Premier Life Physiotherapy Clinic, its owners, employees, and contractors accept no liability for any injury, loss, or damage arising directly or indirectly from your use of, or reliance on, the information, exercises, or programmes provided through FixMySlouch. Nothing in this disclaimer limits or excludes liability that cannot lawfully be limited or excluded under the laws of England and Wales, the United Kingdom, or the consumer protection laws of the European Union, including liability for death or personal injury caused by negligence, or liability arising under the Consumer Rights Act 2015, the UK General Product Safety Regulations, or EU Directive (EU) 2024/2853 on liability for defective products.

5. Accuracy of Information

While the content on this site is prepared with reference to general physiotherapy and musculoskeletal health principles, postural science is an evolving field and individual circumstances vary considerably. We make reasonable efforts to keep content accurate and up to date but do not warrant that it is complete, current, or applicable to your specific situation.

6. Your Data & Privacy (UK GDPR / EU GDPR)

Premier Life Physiotherapy Clinic acts as data controller for any personal data processed through this website. We aim to collect as little personal data as possible:

• Questionnaire and photo analysis answers are processed locally in your browser to generate your posture score and are not transmitted to or stored on our servers unless you explicitly choose to export or share your results.
• Payment and contact details (such as your email address) are collected directly by PayHere, our third-party payment processor (payhere.lk), when you choose to purchase the 6-week programme. We do not see or store your full payment card details. PayHere acts as an independent data controller for the information you provide to them, governed by PayHere's privacy policy, and processes payments certified by Sampath Bank PLC under the Central Bank of Sri Lanka.
• Special category data: if your questionnaire answers reveal information about pain, injury, or health conditions, this may be considered "special category data" under Article 9 of the UK/EU GDPR. By voluntarily completing the questionnaire, you provide your explicit consent for this information to be processed solely for the purpose of generating your personalised posture score and exercise suggestions, on the device you are using. You may withdraw this consent at any time simply by closing the browser tab, which discards the session.

Under UK and EU GDPR, you have the right to access, correct, delete, or request a copy of any personal data we hold about you, and the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK or your local Data Protection Authority in the EU. As we do not retain quiz answers on our servers by default, most data subject requests will relate to payment records held by PayHere, which you can manage via your PayHere account.

For any data protection query relating to this site, please contact Premier Life Physiotherapy Clinic directly.

7. Cookies & Tracking

This site does not use third-party advertising cookies. Embedded YouTube videos may set cookies in line with Google's privacy policy when played. PayHere may set cookies necessary to process your transaction securely.

8. Governing Law

This disclaimer is governed by the laws of England and Wales. If you are accessing this service as a consumer based in the European Economic Area, you retain the benefit of any mandatory consumer protection provisions of the law of your country of residence that cannot be excluded by agreement.

9. Emergency Symptoms

This website is not designed for use in a medical emergency. If you experience sudden severe pain, loss of bladder or bowel control, progressive weakness or numbness, chest pain, or any symptom that may indicate a medical emergency, stop immediately and seek urgent in-person medical care or contact your local emergency services.